NowHow LogoNowHow Logo

Privacy Policy

Introduction

In this document, we inform you about how Nowhow (hereinafter “Nowhow” or “we”) processes your personal data in our capacity as data controller. Please read this document in full and ensure that you understand its contents. If you are unclear about any part of this document, please contact us using the details provided in paragraph 9 below.

At Nowhow, we value the protection of your data. This policy applies to all products and services built, delivered, and maintained by Nowhow. It is focused on information regarding website visitors, customers (current and future), and authorized users (collectively referred to in this policy as “You”).

The data we process is essential for delivering our services to you, including the customization of your dashboard, the provision of innovative tools, and the latest updates in technology development. This information enables us to improve our services and personalize your experience.

1. What Data We Process, Scope and Grounds of Processing

1.1. Conclusion of Contracts.

In most cases, we process your personal data to provide you with the requested services. The following types of data may be processed: email address, first name, last name, telephone number, and date of birth. The legal basis for processing the above data is the performance of the contract between you and Nowhow.

1.2. Data Processing After Termination of the Contract.

We may process your data for the establishment, exercise, or defense of our or third parties’ rights or interests before courts, arbitrators, or other dispute resolution bodies. In this context, we process your personal data as necessary to comply with legal obligations or in our legitimate interests to protect our rights. Such data may include: your full name, correspondence address, and any data contained in invoices issued to you.

1.3. Corporate Transactions.

In connection with share sales, restructuring, or similar activities, we may process your data by disclosing it to certain advisors, potential purchasers, public authorities, or other relevant entities. The legal basis for this processing is either our legitimate interest in participating effectively in such corporate transactions or the fulfillment of legal obligations.

1.4. Resolving Your Requests or Queries.

When you contact us with any requests or queries, we process your data (such as your name, email address, and the content of your request) to address your inquiries. The legal basis for this processing is your consent.

1.5. Cookies.

The https://nowhow.ai/ website uses cookies to enhance your experience by saving preferences that you may express when you visit the site. Each time you access the website, cookies may be sent to your device. These cookies help us produce anonymous, aggregated statistics that allow us to understand how users interact with our pages, thereby improving the structure and content of our website. In line with our security policy, cookies are protected against unauthorized access by third parties. For further details on our use of cookies, please review our Cookie Policy. The cookies used are necessary for the performance of the contract, helping to optimize and enhance the functionality of the website and form an integral part of troubleshooting issues.

1.6. Direct Communications Based on Consent.

Where you have consented to receive communications (such as emails or SMS) about our services and promotions, we process certain data (including your first and last name, telephone number, and email address) in order to send you such information.

1.7. Newsletter Communications Based on Subscription and Consent.

If you subscribe to our newsletter, we will process your data (including your first and last name, telephone number, and email address) to send you updates on our services and the latest news in technology. The legal basis for this processing is your consent.

2. Source of the Data

We receive most of the personal data we process directly from you. This data includes, but is not limited to: first and last name, telephone number, email address, home address, correspondence address, and information related to services you have ordered or purchased. The legal basis for processing this data is the necessity to perform the service contract between Nowhow and you.

3. Data Disclosure

Your data will only be transferred to external providers for the sole purpose of executing the contract between you and Nowhow or where we have obtained your explicit prior consent.

4. Storing Your Data

We will store your data in accordance with our personal data storage policy. The storage period varies depending on the purpose for which the data is processed and the category of data. Our policy is based on applicable legal provisions, including personal data protection legislation. In some cases, other laws (such as accounting or archiving regulations) may require us to retain your data for a specified period. In the absence of a statutory storage period, we will consider applicable limitation periods and recommended data protection practices.

5. Transfer of Data to Third Countries or International Organizations

To fulfill one or more of the purposes described above, your data may be transferred to countries outside the European Economic Area (EEA) that have different data protection laws. In such cases, Nowhow will require the recipients to implement appropriate measures to protect your data in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 or other applicable laws.

6. Your Rights and How to Exercise Them

You have the following rights regarding your personal data processed by Nowhow:

  • Right of Access. You have the right to obtain access to your personal data that we process or control, as well as information regarding the processing and disclosure of that data.
  • Right to Rectification. You have the right to have your personal data corrected if it is inaccurate or incomplete.
  • Right to Erasure. You have the right to request the deletion of your personal data.
  • Right to Restrict Processing. You have the right to request that we restrict the processing of your personal data.
  • Right to Object. You have the right to object to the processing of your personal data by us or on our behalf.
  • Right to Data Portability. You have the right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent. In situations where processing is based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing prior to the withdrawal.
  • Right to Complain. You have the right to lodge a complaint with the appropriate supervisory authority regarding the processing of your personal data.

To exercise your rights or to withdraw your consent, please contact us using the details provided in paragraph 9.

7. What Happens If You Do Not Provide Us with Your Data

You are under no obligation to provide us with your personal data. However, if you choose not to provide the data required for certain services, we may be unable to deliver those services to you, as the data is essential for concluding the contract between you and Nowhow.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Any updates will be effective immediately upon being posted on this page. Your continued use of our services after changes have been posted constitutes your acceptance of the updated Privacy Policy.

9. Contact Details

Nowhow Contact information

Please note that certain parts of https://nowhow.ai/ may not function properly if cookies are disabled in your browser.

This Privacy Policy is effective as of the 12th of February 2025. If you have any questions about this Privacy Policy, please contact us at info@nowhow.ai.